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Order Policies

ORDER POLICIES

  •   ALL ITEMS ARE TO BE PREPAID WITH CREDIT CARD OR CHECK UNLESS THERE IS AN OPEN ACCOUNT WITH DATUM-A.  REQUEST A      CREDIT APPLICATION TO CREATE A NET/30 ACCOUNT
  •  IF PURCHASING IN MINNESOTA AND YOU DON'T HAVE A TAX EXEMPT NUMBER, WE WILL CONTACT YOU FOR TAX PAYMENT BEFORE  SHIPMENT.  IF YOU ARE FROM MINNESOTA AND DO HAVE A TAX EXEMPT NUMBER, PLEASE ENTER IT IN THE ORDER COMMENTS FIELD  DURING CHECKOUT.
  •    BLANKET ORDERS REQUIRE EACH SHIPMENT TO BE AT LEAST 20%OF TOTAL, FIRM SHIPPING DATES, AND PRICING IS ONLY    GUARENTEED FOR SIX MONTHS FROM ORDER DATE
  •   CERTIFICATES OF COMPLIANCE ARE AVAILABLE UPON REQUEST $10 SURCHARGE PER SHIPMENT FOR CERTIFICATES
  •  DATUM-A-INDUSTRIES IS NOT RESPONSIBLE FOR PAYING DUTY AND OTHER ASSOCIATED TAXES WHEN SHIPPING OUTSIDE OF THE    UNITED STATES OF AMERICA.

RETURN POLICY

  •      ALL RETURNS WILL REQUIRE A RGA NUMBER TO BE ACCEPTED
  •      NO RETURNS AFTER SIX MONTHS FROM RECEIPT OF PRODUCT
  •    NO RETURNS ON NON-CATALOG ITEMS
  •      25% RESTOCKING FEE WILL BE TAKEN FROM CREDIT
  •      PRODUCT MUST BE IN ORIGINAL PACKAGING AND IN CONDITIONED RECEIVED
  •     RETURNS DUE TO DEFECTIVE OR DAMAGED PRODUCT WILL NOT BE CHARGED A RESTOCKING FEE BUT RMA# NEEDS TO BE ACQUIRED     WITHIN TWO MONTHS OF RECEIPT OF PRODUCT

 

DISCLAIMER

  •     WE ARE NOT RESPONSIBLE FOR CLERICAL, TYPOGRAPHICAL, COMPUTER OR PRINTER ERRORS
  •     ALL PRICES, DISCOUNTS,  AND PRODUCT SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE
  •    THE BUYER IS RESPONSIBLE TO DETERMINE THE SUITABILITY OF OUR PRODUCT FOR THEIR APPLICATION AND TAKES ALL RISK WHEN     USING THE PRODUCT
  •    THE BUYER SHALL BE AWARE OF ALL ENVIROMENTAL FACTORS, MATERIAL COMPATIBILITY, HIGH PRESSURE LEVELS AND CODE    COMPLIANCE THAT WILL AFFECT THE PRODUCT AND THEIR APPLICATION

 

  • DATUM-A-INDUSTRIES, INC. IS NOT A PUBLICLY-TRADED COMPANY, BUT AS A SUPPLIER TO PUBLICLY TRADED COMPANIES WE KNOW THE IMPORTANCE OF COMPLYING WITH THIS ACT.  WE HAVE INQUIRED WITH ALL OF OUR SUPPLIERS AND DETERMINED THAT THEY ARE IN COMPLANCE WITH THE DODD-FRANK REGULATIONS; NON-COMPLIANCE WILL TRIGGER A REVIEW PRIOR TO CONTINUATION OF THE BUSINESS RELATIONSHIP.

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